Contact Center Solutions

Tap in to KellyConnect’s deep talent pool of skilled agents.

Local, national, or global contact center solutions

In 1946, Kelly Services re-imagined the office support model – and set the standard of excellence for customer service and workforce solutions.

KellyConnect continues this legacy, providing custom contact center solutions for some of the best and brightest brands worldwide—from small and mid-sized businesses to Fortune 500 corporations.

We’re here to help you:

Recruit skilled agents who align with your brand and values
Hire remote, on-site, or hybrid agents
Onboard to ensure speed-to-competency and longevity in your organization
Reduce administrative burden and provide transparency every step of the way

Connect with Us

Solutions

One partner, endless support.

Workforce Management

We’ll bring the right tools and best practices to help you optimize your team and processes for success.

How we do it

Learning Management

Get assessments, instruction design, delivery, and a world-class learning management system.

Our approach

Performance Management

Unlock the data needed to make informed decisions for key areas of your operation.

Learn more

Interaction Management

Optimize your team’s processes and channel mix for a positive customer impression every time.

Discover more

KellyConnect agents exceed QA scores amid banking acquisition.

We know recruiting – and contact centers.

As a division of the 75-year-old staffing firm Kelly, we have three times more recruiting and hiring experience than anyone else in the contact center solutions space. What’s more, with many former contact center leaders on our team, we understand your day-to-day challenges because we’ve been there.

# 1

for U.S. temporary staffing, according to Forbes.

90%

of our clients have been with us for 10+ years

years on Flex Jobs’s Top Remote Job Employers list

NEWS & INSIGHTS

6 best practices for recruiting contact center talent remotely

Related Resources

Elevate your contact center.

KellyConnect has a proven record of creating customized contact center outsourcing solutions that feature the market’s best talent and technology.

Contact us at 800.Kelly.01 to engage with a KellyConnect sales representative, or fill out the form to start the conversation